Dante virtual soundcard. manual#
Dante virtual soundcard. windows 10#
Dante virtual soundcard. software#

The Advanced tab is visible, but Dante Virtual Soundcard cannot play or receive audio when the sample rate has been changed.The Advanced tab of the device properties panel is not visible, which prevents the changing of the sample rate for Dante Virtual Soundcard in Windows.

Dante virtual soundcard. windows 10#

However, depending on the version of Windows 10 you have, one of the following conditions may be observed: This is typically done by right-clicking the speaker icon in the system tray and selecting вЂPlayback devicesвЂ™ (or вЂRecording devicesвЂ™), double-clicking the DVS devices, and changing the sample rate in the вЂAdvancedвЂ™ tab for each device. On Windows 10, to change the sample rate for Dante Virtual Soundcard, you must first change it in Dante Controller, and then change it for each DVS device in the Windows Playback and Recording device settings. This issue is under investigation and hopefully will be resolved in a future Dante Virtual Soundcard update. Some Windows 10 users may have encountered an issue that prevents the changing of the sample rate for Dante Virtual Soundcard in WDM mode.

Dante virtual soundcard. manual#

Refer to the product manual to check the configuration of the hardware.Check the internal routing of the Dante enabled device and ensure itвЂ™s configured to use Dante, (if applicable).Check the Dante enabled device is unmuted.

Dante virtual soundcard. software#

Check the machine running the Dante software is set to use the software as the default audio device for both Input and Output within the operating systems sound settings, (not applicable to ASIO mode).

Check the audio software youвЂ™re using is configured to use the Dante software as the audio device within the applications audio settings.

In this case, please refer to the user manual of that product. If the speaker symbol is grey, this suggests the receiving device is not correctly configured. Here you should see a green speaker symbol whilst audio is playing which indicates the presence of audio:ДЄ green speaker means that audio is being successfully received at the receiving device and audio should be present. If there is a green speaker on the Transmit tab but there is still no audio, navigate to the Receive tab for the receiving device. If the speaker symbol is grey whilst audio is playing, this suggests that the transmitting device may not be configured correctly to send audio, is muted, or sending audio at a level less than -61dbFS. This means that the transmitting device is correctly configured and sending audio to the receiver: Within this tab, when the transmitter is playing audio there should be a green speaker symbol which indicates the presence of audio. Within the Dante Controller, double click on the Transmitting device so that it brings up Device View and navigate to the Transmit tab.

The Dante Controller offers a way of checking that audio is being sent and received from the transmitter to the receiver. Not hearing audio when the subscription status within the Dante Controller is successful can be caused by several factors.